Nomad has now implemented working from home activities to reduce head office traffic and footfall, but at this time all personnel in these core support departments can work remotely without impacting our operations. Our office operations are still covered but on a reduced headcount to ensure key daily activities can be completed using the necessary staff, from various departments on a rotation basis.
These central core functions now working from home include but are not limited to Human Resources, Procurement, QHSE, Marketing, Finance, Bid Management, Sales, System Administration and Development teams.
Field Service Support Operations
Our global service support teams who work remotely in customer regions visiting and servicing trains at depots or stations are operating as usual currently. Our engineers have been briefed and are in regular contact for updates when required. Our field service teams will follow all depot/station site-specific controls that have been adopted to ensure they follow the local requirements in place for Coronavirus controls.
Service Desk Operations
Our service desk operations remain in place and are operating 24/7 without impact. We have implemented some remote working for our service desk monitoring teams to reduce head office footfall, but all service desk support is in place and operating at full capacity to provide round the clock support without impact.