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Passenger Experience

Want to know more about improving the Passenger Experience?

Contact one of our experts to find out more.

connecting everything for a positive passenger experience

For almost two decades, Nomad Digital has been the world’s leading provider of vehicle connectivity solutions and our team of industry experts continues to grow.

We provide innovative real-time passenger solutions using both passenger devices and/or vehicle displays. This covers an extensive range of passenger services including internet access, travel information, entertainment delivery and security applications.

The ever-growing number of transport passengers identify WiFi as a reason for choosing a particular operator. We enable operators to respond to this through class-leading technologies, providing an outstanding passenger experience.

We are constantly developing technology and products which provide an excellent web access experience, flexible configuration and outstanding reliability. By designing, building and deploying wireless broadband connections for trains and other transport services, the passenger experience has dramatically improved.




On-board WiFi services allow people to surf the internet, commuters to answer emails and undertake important work on longer journeys. But that’s only part of the service; Nomad’s solutions can also provide live passenger information such as updated journey data, where and when the next stop is, and any news regarding delays. Nomad works with train operating companies to improve passenger experience and maintenance processes, which results in increased cost savings.

Keeping passengers up-to-date

Real-time journey information is still considered to be in the top three of the biggest challenges facing train operators.

Our focus is on a seamless and straightforward passenger experience. This can be achieved by providing passengers with world-class connectivity regardless of location, integrating real time journey information and media entertainment all on a single platform, for a new experience in passenger information delivery.

Bringing together passenger connectivity, information and entertainment will transform your ability to improve passenger experience. Our solutions provide you with both timely and historic insight into connectivity usage and fleet performance. This data helps you monitor and manage fleet operational issues in more proactive and intelligent ways.

The Internet of Things (IoT) is constantly driving transport related innovation to push the boundaries of what is possible. The capabilities of on-board connectivity are endless and exciting.

Our vision - 'connecting everything'

Our vision is ‘connecting everything.’ This means, you can be assured of a future-proof platform on which to deploy new applications and services and collect and exchange data, allowing everyone to more connected than ever before.

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What can contribute to an enhanced, elevated rail passenger experience?

passenger experience

We sat down with Monika Singh, Product Manager for Passenger Experience (Engage Portal and OBIS products), who shares which key factors can help to develop a positive, elevated passenger experience on-board rail travel.

Joanna leach headshot
Joanna Leach
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Discover OBIS – On Board Information System

Brought to you by our team of experts, our next generation OBIS can enhance the passenger experience by combining real-time journey information and infotainment on a single platform.

Milcah Yusuf
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Passenger Experience at the forefront of Innovation – DCM & Nomad Digital

Nomad Digital Logo & Dynamic Crowd Measurement Logo side by side

Nomad Digital together with Dynamic Crowd Measurement have completed a successful first of a kind (FOAK) innovation project to provide intelligent, real-time insights to enhance the passenger experience.

Headshot of Mike Butler
Mike Butler
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What Are the Biggest Benefits of Real-Time Passenger Information in 2022?

lady on train using laptop and mobile phone next to window

As we’re entering the digital-first era with an emphasis on connectivity, the industry is becoming more forward-thinking about the ways to facilitate a fully connected public transport experience.

Faye Mann
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Nomad Digital launch brand new Mobile App – Nomad Navigator

Nomad Digital is delighted to launch its brand-new mobile app solution. Nomad Navigator is an in-hand engineering tool that means engineers can remotely access vehicles

Vicki Sloan
Vicki Sloan
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Content changes are now synchronised through OBIS

interactive portal system passengers onboard

On-Board Information Services, better known as OBIS is a service deployed by passenger operating companies and are commonly found on rail and bus services.

headshot of Sam Taylor
Sam Taylor
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Nomad Digital Partner with Incremental

Nomad Digital is excited to be one of the chosen partners for this project, helping to reduce road congestion and bring about a significant decrease in carbon emissions.

Vicki Sloan
Vicki Sloan
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Nomad Digital uses data to enhance passenger experience

Passenger using smartphone

Data is paramount in facilitating an excellent passenger experience. At Nomad Digital we work with operators to ensure that they have the tools to develop an enhanced passenger experience. We help operators execute The Connected Journey.

Rebecca Watson
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Nomad Digital Partner with Irdeto

Nomad Digital are delighted to announce their latest partnership with Irdeto, the world leader in digital platform security. Together, through this strategic partnership, we are able to provide secure content to our brand new Engage Portal via the Irdeto Control on the Go (COTG) platform.

Rebecca Watson
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Nomad Digital launch Engage Portal

Woman sat on train using smartphone with laptop over

Nomad Digital is delighted to launch its brand-new Engage Portal solutions, that deliver on-demand, managed-content directly to passenger devices, such as tablets, smartphones or laptops.

Vicki Sloan
Vicki Sloan
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