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Passenger Experience Solutions

Want to know more about improving the Passenger Experience?

Contact one of our experts to find out more.

connecting everything for a positive passenger experience

Nomad Digital’s passenger experience solutions leverage advanced technologies to ensure a seamless and enhanced journey for passengers. By providing passengers with onboard connectivity and integrating real-time journey information and media entertainment all on a single platform, our passenger infotainment solutions offer a new experience in passenger information delivery, allowing everyone to be more connected than ever before.

Our passenger experience solutions go beyond connectivity, offering a suite of tools and services designed to enrich the travel experience and streamline operations in proactive, intelligent ways. Bringing together passenger connectivity, information, and entertainment will transform your ability to improve your passenger experience:

1. Onboard WiFi

High-speed internet access allows passengers to stay productive or entertained during their journey.

2. Live Passenger Information

Deliver real-time journey updates to passenger devices or onboard displays, including stop information, service changes, and delay notifications, ensuring passengers are always informed and can plan their journey accordingly.

3. Passenger and Onboard Information Systems

Integrated onboard information systems keep passengers updated while enhancing operator communication capabilities.

4. Engage Portal Integration

Access rich media content and personalised services through the Engage Portal, offering entertainment like movies, TV shows and podcasts, travel guides, points of interest and real time promotions.

5. Cost Efficiency for Operators

By improving passenger satisfaction, operators see optimised processes, and increased passenger retention.

  • Enhanced passenger experience through onboard connectivity and engagement
  • Real-time updates for better journey planning
  • Improved customer satisfaction and brand loyalty
  • Streamlined operations for cost-effective service delivery
  • Plan for now and the future with a scalable platform to quickly and easily deploy new applications and services

Our vision - 'connecting everything'

Our vision is ‘connecting everything.’ This means, you can be assured of a future-proof platform on which to deploy new applications and services and collect and exchange data, allowing everyone to more connected than ever before.

read more on the Passenger Experience

Nomad Digital to deliver onboard connectivity for Italo’s entry into the German high-speed rail market

Nomad Digital, a leading provider of transport connectivity solutions, has been selected by Italo to equip its new German high-speed fleet with its advanced 5G Internet On Board (IOB) solution and Nomad Engage portal for extended passenger infotainment.

Eve O'Neil
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Nomad Digital Appoints New Managing Director

Nomad Digital, a wholly owned subsidiary of Alstom and leading specialists in transport connectivity solutions, is pleased to announce that Jean-Philippe Garbit is appointed as Managing Director, effective as of 1st January 2026.

Eve O'Neil
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Nomad Digital awarded contract to upgrade Italo fleet with 5G internet on-board solution

Italo EVO Pendolino high-speed train

Nomad Digital, leading specialists in transport connectivity solutions, has been awarded a contract to upgrade the existing fleet of Italo AGV and EVO Pendolino high-speed trains with its Internet On-Board (IOB) 5G solution.

Steve Urwin
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Nomad Digital Extends Operations and Maintenance Agreement with Queensland Rail

Queensland Rail. Onboard Rail Infotainment

Nomad Digital, leading specialists in transport connectivity solutions has secured an extended Operations and Maintenance agreement with Queensland Rail to support and maintain an extensive range of onboard connectivity solutions.

Faye Gibson
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Securing the Future of Rail: Cybersecurity Challenges and Mitigation Strategies

Q&A Paul

This Q&A with Paul Vaclik, Head of Product Innovation at Nomad Digital, explores the key opportunities and challenges presented by this transformation, delving into how digital innovation can create a more seamless and connected journey for passengers.

Paul Vaclik
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Nomad Digital’s data monitoring & reporting solutions for fleet operation insights

Data Monitoring

Using our AI and machine learning expertise, we give rail operators, through our real-time monitoring and reporting solutions, access to the power of data. This allows them to achieve improved fleet availability and operational efficiencies.

Joanna leach headshot
Joanna Leach
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Realising the power of the Internet of Things

internet of things transport

Paul Vaclik, Head of R&D and Architecture at Nomad Digital, shares his thoughts on the value of the Internet of Things for public transport and its passengers, and considers what the future of IoT and improved connectivity may look like.

Joanna leach headshot
Joanna Leach
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How increased digitalisation in rail can attract more passengers

Monika Singh, Product Manager for Passenger Experience shines a spotlight on what train operators can do to attract more passengers to their services by taking advantage of the increased digitalisation of the industry, including through improved connectivity and better passenger information systems.

Joanna leach headshot
Joanna Leach
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Nomad Digital has been shortlisted for the Spotlight Rail Awards 2023

We are delighted to announce that our On-board Information System (OBIS) solution has been shortlisted for three categories in the SPOTLIGHT Rail Awards 2023.

Milcah Yusuf
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Providing an unforgettable post-pandemic passenger experience

woman on platform

From train reliability to timetable information and onboard entertainment, technology is the key to ensuring that passengers returning to the post-pandemic railways have a positive, memorable experience, as Monika Singh, Product Manager for Passenger Experience explains.

Milcah Yusuf
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