HEX passengers are able to log on to the WiFi on the platform, board the train and maintain continuous connectivity throughout the journey. Therefore, boarding passengers are able to log on and enjoy uninterrupted web browsing, and check those all important business emails all the way to their destination.
This connection is achieved via a mixture of platform WiFi, WiMAX and 3G and is a great example of Nomad’s cutting-edge switching technology. Nomad’s solution automatically switches between the best available signals without timing out of sessions.
As an industry first, Nomad expertly overcame the tunnel’s coverage issues by installing a WiMAX network, which enables an extensive connectivity range along the 8km long tunnel.
HEX’s fleet includes 14 trains, with 61 carriages in total. Nomad skilfully and efficiently installed the solutions within 4 months, which included a central communications unit on each train, access points, WiMAX radios & platform WiFi at three stations (Heathrow Central, Terminal 4 and 5).