Nomad possessed the knowledge, experience and innovative solutions required in order to become Virgin Train’s trusted partner to provide fast and dependable WiFi. Nomad also offered added benefits through additional solutions and applications.
Nomad provided a unique solution with pioneering 3G and purpose built WiMAX coverage switching technology in order to overcome the challenge of trains travelling up to 125mph through remote geographic areas. This solution automatically switches between the best available signals without timing out sessions, therefore delivering a consistent connection for passengers. WiFi was also installed in Virgin’s First Class Passenger Lounges.
Nomad provides a bespoke landing page in conjunction with T-Mobile and Virgin Trains. This provides passenger support as well as route and travel information for passengers.
Additionally, Nomad provides Virgin with some outstanding additional services. Nomad’s service desk department provides 24-hour continuous operational support to Virgin Trains to deal with any potential issues with the networks. Furthermore, Nomad also runs analysis, updates and configuration on the equipment installed on to the trains. Finally, Virgin Trains are also able to log in to Nomad’s Fleet Manager solution in order to track the location of their entire fleet currently in service.
Nomad installed their solution on 52 Class 390 Pendolino trains and 21 Class 220 and 221 Voyager trains, as well as Virgin’s First Class Lounges.