Eurostar chose Google Maps and Google Maps APIs to build the mapping service because Google Maps has the most familiar interface, the most comprehensive information about locations throughout Europe, is available in multiple languages, and provides the best tools for customising map deployments. Eurostar turned to Snowdrop Solutions to build the mapping solution, and Nomad Digital to build the Wi-Fi service with the on-board entertainment platform provided by GoMedia
Eurostar wanted a map with a customised look and feel that would be available to passengers without glitches or delays. This presented unique technical challenges, because Eurostar trains reach speeds of more than 186 miles per hour, and often travel through tunnels, like the 31-mile Channel Tunnel between the U.K. and France. That meant internet access could sometimes be slow or interrupted. Snowdrop Solutions and Nomad Digital created and implemented a customised real-time journey map for Eurostar passengers, built into trains’ seat back entertainment systems.
Snowdrop built the Eurostar maps using the Google Maps Javascript API. It used the Google Maps Static Maps API to make maps available at all times, including during interruptions in internet access. More importantly, Eurostar passengers can access Google Maps in an offline environment via an on-train WiFi-enabled server. This means the maps are always available, even when there is limited connectivity. Nomad’s on-train infrastructure enables the easy integration of cached Google Maps location pages into the on-board environment, where they are hosted and delivered direct to the passenger as part of their portal experience. Map tiles are delivered to the train when the train has WiFi coverage via syncing software from GoMedia. This hybrid offline and online mapping system is a world-first using Google Maps. Passengers can track the progress of the train, including how much time it will take to get to their destinations. In addition, riders can get information about points of interest at cities to which they’re travelling including directions for walking, driving and taking public transportation at their destinations.