Brooke started in 2018 as Group CRM Administrator and manages the Group wide CRM database. She supports and collaborates across the sales team to produce forecasts and pipeline reporting. Brooke focuses on driving efficiency and data integrity to produce insightful dashboards.
What does quality mean to me?
As Nomad Digital’s Group CRM Administrator quality is vital. I manage Microsoft Dynamics CRM which manages our global pipeline. As part of my role I work closely with our sales teams to ensure we capture live opportunities across the globe.
This information is imported into other systems such as Tableau and Power BI, both powerful tools used for business Intelligence. They help simplify raw data into understandable formats and dashboards. The dashboards I produce in Tableau and Power BI are insightful, allowing us to make data driven decisions about the future of the business, therefore the quality of the data we draw from is so important.