Jeremy Haskey, Chief Architect at Nomad Digital adds “it is clear digital connectivity whilst we travel is becoming expected and rightly criticised when not available. Transport systems, specifically rail, embraced digital connectivity to the train in various ways, accelerated through the introduction of 3G back in early 2004, for both operation and passenger WiFi connectivity. However, even with the introduction of 4G (LTE) both operational and Passenger WiFi systems are not getting the full route coverage or indeed the quality of service required to fully support these services.
The growth in data-hungry applications and entertainment is particularly highlighting this issue. As data demands increase, the train operator’s data costs typically rise in line with the passenger demand, unfortunately, the experience the passengers get of this service is generally poor, due to low data throughputs on the cellular links or lack of consistent coverage.
As we await the new world of 5G, and what that really looks like in terms of improving the passenger experience, I suggest the future has a mix of cellular and private networks providing the best experience to the travelling passengers.”