How does L@NW help development?
“Given the nature of my role I could talk about developing talent all day, so I’ll try to be concise! I am a big believer in the business value of a learning culture, and for individuals learning must be fun, engaging, and relevant. It’s vital that at Nomad we offer people new learning experiences and a variety of ways to engage with learning. L@NW is a great opportunity to remind colleagues about the various development opportunities available at Nomad all year round.
It also helps us tie together different learning styles and encourage more effective learning for colleagues who may not always dedicate the time needed to really develop skills. For example, in September we had an all-day product workshop for technical roles, which was very hands-on and great for kinaesthetic learners. During L@NW we followed up with a Q&A session to give the learners a chance to put into practice what they had already covered and then reflect on what else they wanted to explore.
We also use it as a time to showcase success stories. HR facilitated a brilliant session with career progression case studies. Several colleagues, from different regions, departments and levels of the business, were introduced by HR and then shared how they have developed and progressed at Nomad.”
What is the learning approach at Nomad and how is it incorporated during L@NW?
“Our learning approach is based loosely on the “70, 20, 10” model; the concept that around 70% of what you learn comes from your on-the-job activities, around 20% comes from your social experiences (who you observe, feedback you get), and around 10% will come from a formal training course. It is not the numbers we focus on, but the fact that there is so much learning happening during day-to-day work and formal training courses are probably the least effective method as a standalone intervention. We encourage our people to recognise that in Nomad there is such a variety of fast-paced work that we are all constantly learning. Events like L@NW help us come together to take stock, reflect on how much we have learned and how we can share that, whilst focusing collectively on what is important to the business and our values. In the month following L@NW, development planning is the focus of people’s 1-1 meetings, so we’ve hopefully whet people’s appetite during L@NW and given them the tools to evaluate progress and plan next steps.”