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Passenger WiFi praised by public for UP Express launch

press release

(10 June 2015) The Union Pearson Express (UP Express), an express rail service which connects Canada’s two busiest transportation hubs: Union Station in downtown Toronto and Toronto Pearson International Airport, opened to the public last Saturday, with its high-speed Passenger WiFi service amongst the big highlights for first time customers.

Within hours of its official launch, the Passenger WiFi service onboard UP Express was appreciated publically by a high number of passengers. Toronto Star, posted, ‘Worth mentioning: very good free wifi on board the #upexpress – whilst Canadian Broadcaster and former World Champion athlete, Perdita Felicien, said, ‘Traveling on (UP Express) for first time this morning. Impressed with ride, service & free wifi. #Toronto @UPexpress

Nomad Digital was chosen to provide the Passenger WiFi solution for Union Pearson Express in January 2015, and has now delivered a full end-to-end design and integration, delivering best-in-class on-board connectivity for passengers.

Launched on Saturday 6th June, UP Express passengers are now able to access a multi-lingual, wide-device supported portal, as well as a seamless station-to-train connection, creating an environment in which customers can stay connected from the departing platform, to their destination.

Speaking after the launch of the UP Express service on Saturday, Nomad’s General Manager for North America, said, ‘The successful delivery of Nomad’s global-leading solution is a testament to its ability to work closely with both train operators, and manufacturers; to deliver innovative solutions for passengers.

The UP Express launch is another great chapter in Nomad’s North American story, and I look forward to working closely with the operator to continue enhancing the digital passenger experience.’

Now delivering high-speed on-board internet on 18 cars for UP Express, Nomad’s design, integration and deployment will be accompanied by comprehensive customer management and end-user support, to ensure that the service maintains the highest levels of passenger satisfaction during some of the service’s busiest periods.

About Nomad Digital

Nomad Digital is the world’s leading provider of passenger and fleet connectivity solutions to the railway industry. It offers a broad solutions portfolio to transport operators and builders that significantly enhance passenger experience and increase fleet operational efficiency.

Its integrated and scalable solutions include the multi-award winning and patent-protected Passenger WiFi, enabling seamless connectivity with the internet and on-board infotainment. In addition, its Passenger Information System for live journey, multi-media information and Passenger Portal Framework simplifies the creation of custom portals for on-board services and entertainment. And Nomad’s Remote Online Condition Monitoring, Driver Assist and Power Train products are targeted at identifying efficient fleet maintenance operations and improving fuel economy.

Nomad is the pioneer of the Intelligent journey – a shared and secure network infrastructure to which all authorised on-board systems and passenger devices may connect.

For more information on Nomad Digital please contact:
Vicki Sloan, Global Marketing and Events Manager
+44 (0) 207 096 6966 Ext. 2082
+44 (0) 7848 085 896