Mike is Nomad Digital's Head of Innovation. With over 20 years of rail industry experience working on numerous systems both onboard and infrastructure based Mike is responsible for strategic innovation within Nomad. Throughout his time in industry, innovation has played a big part in the schemes and projects he has undertaken.
Creating an enhanced passenger experience around and onboard buses and trains to ensure journeys are both enjoyable and seamless can be fundamental to rail operators when attracting passengers to return to public transport as the world comes out of the COVID-19 pandemic.
Access to key data insights during journeys to provide intelligence on occupancy, density and sentiment at stations, on platforms and in train carriages (and even buses) can offer the passenger a safer, improved experience fostered by well informed, proactive station staff.