“We are all different and therefore, naturally have varying expectations when travelling.
For rail operators, it is a big challenge to meet the expectations of every group of passengers such as: daily commutators, tourists, families with children and a passenger travelling alone. Punctuality is a basic expectation from all passengers, however passengers expect more than just punctuality. They are looking for more comfort and accurate information about their current and onward journeys. They would like to access rail entertainment and real-time journey information throughout the duration of their journey; they seek to enjoy an enhanced passenger experience so that journey times do not feel exhausting, but enjoyable.
By considering the expectations for every passenger group, Nomad Digital continues to develop solutions to allow rail operators to provide the complete entertainment package in one portal including: newspapers, movies, cartoons, games and other rich media content. On top of entertainment, passengers like to enjoy comfort and the ability to order food from their seats using their smart devices without interrupting their current activities. With such a platform, passengers enjoy convenience; they can access up-to-date information on their mobile devices without having to locate a crew member on-board for assistance.”
