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An interview Spotlight brought to you by Global Railway Review where our Head of Product Management , Brian Foskett explains how passenger expectations are developing in today’s connected world and what digital solutions are available to train operating companies as they strive to enrich the passenger experience.
WiFi has very quickly become an integral part of people’s daily lives. We’ve come to expect it at home, work and in public areas. We are used to being and staying connected and will rely on WiFi to do everyday tasks such as, checking emails, finding directions and posting on Social Media.
Today though it is a reality and last month many passengers using the Austrian national train operator ÖBB’s service got first-hand experience of just how good it is, while watching live broadcast TV coverage of UEFA’s Euro 2016 contest.