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Insights

We like to provide our own insights and thoughts via our blog and industry articles.

Quality in document control is key

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Quality of documentation may sound minor, but the quality of a documents layout and presentation is just as important as the content of the document itself.

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Amy Hedley
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Quality within Field Service Engineering

Quality is extremely important in my line of work as a Field Service Engineer. To me it means doing the job in a timely, safe and efficient manner.

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Michael Haymonds
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Quality within the Nomad Service Desk

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Quality within the Service Desk is determined by the quality of our fault finding and more importantly our relationships with our customers.

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Rob Kirk
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Who’s responsible for quality around here?

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Every company has some form of a quality department, whether it be embedded into someone’s role or divided up across lots of different roles.

John Mills
John Mills
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You can’t measure what hasn’t happened – or can you?

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Companies everywhere have some form of Health & Safety (H&S) / Quality, Health, Safety Environment (QHSE) control via a dedicated department or ‘that person’ or ‘persons’ who do ‘that job’ but, what is it that ‘these’ people actually do?

John Mills
John Mills
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Is safety our number one priority?

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Countless companies and industries across the world claim to put safety at the top of the list. Is it really a number one priority? We consider the perspectives and where safety should actually fit in a company’s ‘must haves’.

John Mills
John Mills
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