What data are train operators collecting already, and what are their next steps?
“Fundamentally, train operators are focussed on making sure their fleets are performing efficiently, getting from ‘destination A’ to ‘destination B’ and providing customers with a level of connectivity during their journey. In the future, the focus will be on how the train is performing overall. The better the train is performing – the better the experience is for the end customer. The more insight you are receiving about connectivity and performance, the better you can manage the train.”
How can we make data more efficient?
“Your typical operators are producing a large quantity of reports which gives them a view of how connectivity in their fleet is performing. It allows them to see where the fleet is travelling to, what connectivity was like during the specific journey as well as general overview – the aim is to save time and money. From a Nomad perspective, we are constantly striving to ensure it is being used to its full potential. We aim to help train operators run a more efficient service not just for their customers but for their entire organisation.”
Speaking of Nomad, what is their focus regarding data?
“We are encouraging operators to approach us with devices they wish to connect to their train. We are happy to work with the data available to us and see how we can improve the experience. Our focus at Nomad is to continuously improve the data and reporting we provide train operators. This includes detailed insight into individual trains with their end user experience in mind. However, we are also eager to go beyond the needs of the end user. Modern buses and trains are fitted with a vast array of sensors and at Nomad we are keen to help operators tap in these sources of data”