Wednesday, 10th June 2015

The Union Pearson Express (UP Express), an express rail service which connects Canada’s two busiest transportation hubs: Union Station in downtown Toronto and Toronto Pearson International Airport, opened to the public last Saturday, with its high-speed Passenger WiFi service amongst the big highlights for first time customers.

Within hours of its official launch, the Passenger WiFi service onboard UP Express was appreciated publically by a high number of passengers. Toronto Star Reporter, Robin Levinson King, posted, ‘Worth mentioning: very good free wifi on board the #upexpress’ – whilst Canadian Broadcaster and former World Champion athlete, Perdita Felicien, said, ‘Traveling on (UP Express) for first time this morning. Impressed with ride, service & free wifi. #Toronto @UPexpress

Nomad Digital was chosen to provide the Passenger WiFi solution for Union Pearson Express in January 2015, and has now delivered a full end-to-end design and integration, delivering best-in-class onboard connectivity for passengers.

Launched on Saturday 6th June, UP Express passengers are now able to access a multi-lingual, wide-device supported portal, as well as a seamless station-to-train connection, creating an environment in which customers can stay connected from the departing platform, to their destination.

Speaking after the launch of the UP Express service on Saturday, Nomad’s General Manager for North America, Damian Bryant, said, ‘The successful delivery of Nomad’s global-leading solution is a testament to its ability to work closely with both train operators, and manufacturers; to deliver innovative solutions for passengers.

The UP Express launch is another great chapter in Nomad’s North American story, and I look forward to working closely with the operator to continue enhancing the digital passenger experience.’

Now delivering high-speed onboard internet on 18 cars for UP Express, Nomad’s design, integration and deployment will be accompanied by comprehensive customer management and end-user support, to ensure that the service maintains the highest levels of passenger satisfaction during some of the service’s busiest periods.

To read more recent comments on the newly launched UP Express passenger WiFi service, please scroll below: