(Newcastle, 10 November 2016) Nomad Digital, the leading provider of passenger and fleet connectivity solutions to the rail industry has recruited a new Deputy Director of Operations for EMEAI, to enhance its sales and delivery functions.
Blair MacDonald has more than 25 years’ experience in management across a range of disciplines but with a focus on operations, having worked in telecommunications for the majority of his career. More recently from 2013, at Wood Group Kenny Caledonia, he led a multi-discipline team of over 100 engineers and specialists, providing operational support to a plethora of oil and gas companies within the North Sea, Europe, Middle East and Africa.
Blair’s role at Nomad is to provide a single point of contact to oversee the project management of all EMEAI projects and will touch different aspects of the EMEAI business, from the safe deployment of systems on trains through to service delivery and sales support. But the core emphasis of his role is to work with colleagues to drive delivery on behalf of Nomad’s customers.
This will allow the development and growth of partnerships with customers through providing a consistent point of contact that is responsive to the customers’ needs and can be quickly cascaded down to teams on the ground and implemented.
Blair said “I’m excited about this role which provides the opportunity to get back into telecommunications, where I’ve spent most of my life. My key areas of experience rest in this field and are very adaptable.
“My time in oil and gas enabled me to further enhance my management and business skills. This new Nomad role allows me to combine management and telecommunications and tailor my focus to meeting our customers’ requirements by building on the strategic partnerships we have established with them. It is very much a sleeves-rolled-up, hands-on management and delivery role, but clearly with the responsibility to develop our quality standards to ensure projects are delivered to consistently high professional standards.”
Reece Donovan, Nomad Digital Chief Operations Officer, said “We welcome Blair whose experience and expertise will really enhance our project delivery offer. Blair will be the bridge between our EMEAI customer account managers and our project delivery and engineering teams, facilitating greater communication and awareness from the start of the sales process to the final implementation and handover to the Customer Support Teams. It provides a more responsive, streamlined and efficient service to our customers and regular dialogue will allow feedback to the Research and Development teams to ensure continual product improvement.”
David Bootle Marketing Communications Manager
+44 207 096 6966 Ext. 2144
About Nomad Digital
Nomad Digital (Nomad) is the world’s leading provider of passenger and fleet connectivity solutions to the railway industry. It offers a broad solutions portfolio to both train operators and train builders that facilitates a significantly enhanced passenger experience. The integration of Nomad products and services into the on-train environment improves levels of passenger and train connectivity, provides journey information and entertainment facilities and increases the in-service time and operational efficiency of the fleet.
Nomad is the pioneer of the Networked Train – a shared and secure internet-standards based network infrastructure to which all authorised on-board systems and passenger devices may connect. This networking platform allows on-board devices to communicate with each other and, with the outside world, while maintaining a secure separation between passenger facing applications and those systems responsible for the safe operation of the train. Through the adoption of industry standards, augmented with added-value Nomad interfaces and features, customers can be assured of a functionally rich, future-proofed platform on which to deploy new applications and services.
Nomad’s integrated and scalable solutions include the multi-award winning and patent-protected Passenger WiFi, enabling seamless connectivity with the internet and on-board infotainment. In addition, its Passenger Information System for live journey, multi-media information and Passenger Portal Framework simplifies the creation of custom portals to on-board services and entertainment. While Nomad’s Remote Online Condition Monitoring, Driver Assist and Power Train products are targeted at more efficient fleet maintenance operations and improving fuel economy.
Nomad Digital is an international business, with sales and service centres in several locations around the world and product development facilities in the UK (Newcastle), Germany (Hildesheim) and Portugal (Porto).
Founded in 2002 and headquartered in the United Kingdom, the company remains an innovative market leader, providing products, services and solutions - directly or indirectly – across Europe, North America, the Middle East, Asia and Australia.
Currently serving more than 80+ global customers – in more than 40 countries - including train builders such as Alstom, Bombardier and Hitachi, and leading train operating companies, such as ÖBB, Amtrak, Via Rail, Eurostar, GWR, NS, NSB, PKP, Queensland Rail, and Virgin Trains.
Nomad’s technology is used by circa 2 billion passengers annually, with solutions on more than 100 fleets, across 20,000+ vehicles, utilising 37,000+ passenger information screens, carrying 15+ million WiFi monthly sessions. In the UK, Nomad’s passenger WiFi services are deployed on 75% of all WiFi connected trains and its position as a global player is borne out by almost 50% market share of connected (WiFi enabled) vehicles in the international heavy rail sector.